Our Process

Product Submission (Testing)

Submit a product technical specification with product pictures and details of how it is powered, eg internal mains with power cord, hardwired by electrician or external “brick” type power supply with 5/12V cord to product

This will allow us to provide an accurate assessment of the standards that may apply to your product

Feel free to provide existing product safety and/or EMC emission reports the manufacturer may have (report review fees apply)

Quote

A Quote will be issued covering existing report review fees (50% back upon any required testing), or if no reports, a quote for testing and certification to all the relevant product approval requirements for the requested market (AU/NZ, North America, CE/EU etc). This may include product safety, EMC emissions, telecommunications, wireless transmitter or energy efficiency testing and related certification

Note we don’t provide quotes over the phone

Provide Documents & Samples

The quote will include the # of samples and requests for any supporting documentation such as user manuals or component data.

The quote will also include a rough indication of the lead time before testing commencement and the time for testing

Project Start

A project will be created when we receive:

• • Signed quote
  • Related quote supplement (editable PDF with URL in the quote)
  • Deposit remittance advice (for non terms clients)
  • Samples

Once these are received, we create an on-line project where you can view, upload related documentation and communicate directly with engineering staff

Product Testing

Prior to full testing, a review of the samples will be made and any large and obvious failures will be advised, otherwise testing will either result in a compliant test report or a document detailing failures and possible suggestions.

Compliant?

Yes

A test report will be produced that is used to submit to the relevant certifier.

No

A document detailing failures and possible suggestions will be provided. Retesting fees will apply based on the # and severity of failures. Minor failures such as labelling and user manual changes are usually re-examined free of charge.